How do I book a room?
Can I visit the hotel for lunch or dinner without being a guest?
Yes you are most welcome to visit us here to enjoy any one of our dining options.
How can I change the dates of my booking?
If you have booked directly with us by phone, or on our website, please contact us via email at email@example.com with your booking reference number and we will be very pleased to assist. If you have booked with a tour operator or online travel agency, please contact them directly for any modifications.
How can I cancel my booking? Is there a cancellation fee?
Our cancellation policy may vary depending on the rate you have booked. Should the need to cancel arise, please advise us at least 48 hours prior to your arrival date to avoid any cancellation fees. For special events we operate a 14 day cancellation policy. You may view the cancellation policy as it pertains to your booking in your booking confirmation email. If you have booked directly with us or on our website, contact us via e-mail at firstname.lastname@example.org and we will be delighted to help you. If you have booked a non-refundable rate or during a time of high volume bookings, the cancellation fee will be the total amount of the booking.
Do I have to pay for my booking online?
When you book online directly with us we take your credit card details to secure your booking. The card will not be charged unless you do not cancel your stay. Otherwise you will pay the full balance of your stay at the hotel.
How can I pay for my stay?
Your stay must be fully paid at the hotel. The method of payment can be either the card you used as a guarantee of the booking, another card or cash. If you decide to pay with another card or to pay in cash, you will still be required to show the card you have used as a guarantee.
What is not included in the price of my booking?
Your booking does not include, room service, excursions or any other service that is not expressly included in your booking confirmation. Please note our extensive cooked and buffet breakfast is included in all of our directly booked rates.
I have already booked; can I upgrade to a different room type?
Yes of course. If you would like to upgrade to one of our available options please email us at email@example.com and we will be delighted to help.
Guest room upgrades are subject to availability and will incur an extra charge, which can be paid directly at the hotel.
What is included in your children’s rate?
We are pleased to offer up to 2 children under 3 free sharing with 2 paying adults. If your children are over 3 we have the option of Bed and Breakfast on our childrens rate. Please advise us on booking if you are travelling with children.
I have more than 2 children over 3, what is the best option for me?
Our guest rooms are most suitable for up to 2 children sharing. If you have more than 2 children we do recommend interconnecting guest rooms. These rooms must be booked directly with us by phone or email only for the best available rate.
What facilities are provided in the guest rooms?
Our guest room facilities include tea/coffee making facilities, bottled water and a hairdryer. If you require a fridge, or an iron and ironing board these can be requested at reception and delivered to your room.
Is there air conditioning in the guest rooms?
Our hotel dates back to the early 1800’s, so like many hotels in Ireland we do not have air conditioning in our guest rooms.
Is there a lift in the hotel?
As the hotel dates back to the early 1800’s, we have one lift at the rear of the hotel. If you have specific mobility issues we ask that you please contact us directly in advance of booking.
Is there parking available at the hotel?
Yes we provide limited free car parking for our hotel guests which is to the rear of the hotel.
HOW TO GET TO DINGLE BENNERS HOTEL
How can we get to the hotel?
Arriving by car to Dingle you will enter the hotel to the rear. The front of the hotel is on main street and there is no car parking available to the front. View our map here for directions.
How can I get from the hotel to the Dingle Marina by foot?
We are located in the centre of Dingle town and are a short stroll to Dingle Marina.
SERVICES AT THE HOTEL
Is there an internet connection?
Yes, we offer complimentary WiFi throughout the hotel. You will be asked for our password which is available from hotel reception and is printed on your room key card. This does not require your email address to log in.
How can I book an excursion?
You can book an excursion directly with the different providers when you arrive here at the hotel. We have a list of local things to do as well as some discount tokens for some local providers. On check in we can explain these to you. Dingle Tourist Office also have extensive lists of what is on in the area and the most popular things to do.
Do you have safes in the guest rooms?
No we don’t. We do have a safe at reception that can be used by our guests.
I have a special request; how should I send it to you?
For special requests, please send an e-mail to firstname.lastname@example.org and we will be delighted to help you with your request. We will do everything we can to help you and satisfy your request.
What type of activities can I do at the hotel?
Dingle Benners Hotel is an ideal base for exploring Dingle Town as we are located right in the center. We are a town centre historic hotel offering a calming and restful stay. You can explore the West Kerry countryside easily which includes breathtaking walks, hikes and beaches.
Is there live entertainment in the hotel?
We don’t provide live music in the hotel as there are numerous bars surrounding the hotel which offer live music during the week and at weekends.
Do you have a luggage storage area?
We have limited luggage storage available at the hotel.
Do you have laundry facilities at the hotel?
Yes we provide a laundry service at the hotel at an additional charge. There is also a self-service laundry nearby.
What is the smoking policy?
We operate a smoke free policy throughout the hotel. You are only allowed to smoke outdoors on the terrace.
Do you allow pets?
No, we are a pet free hotel but welcome service dogs only.
Do you host meetings and events?
Yes we do. Our team will be delighted to assist with you on planning your meeting or event. We cater for special occasions such as christening and birthday parties and also corporate events and meetings.
I would like to offer a stay at the Dingle Benners Hotel as an incentive for my employees. How may I arrange this?
Please contact our reservations team with details and we will be more than happy to help.
What time is check in and check out? Can I have a late check out?
You can check into your room at 15.00pm at the earliest and you must check out before 12.00pm. If you wish to check-out later than 12.00pm, contact reception and we will check availability and give you an answer. Late check-outs after 12.00pm are subject to availability and incur a surcharge.
We need to depart very early, can we have an early breakfast?
We will do our very best to accommodate you with an early continental breakfast on request.
Dining at Dingle Benners Hotel
What hours is the bar and restaurant open?
Mrs Benners Bar opens daily at 12.00pm and offers lunch and dinner. To view our menus please click here.
Breakfast: from 7.30am to 10.00am
Bar Food: from 12.30pm to 9.00pm
Afternoon Tea: 12.00pm to 6.00pm